Refund Policy - Career Compass
Last Updated: March 27, 2025
We strive to provide transparent and fair refund options for our valued customers. Please review our policy carefully.
1. Refund Eligibility
Career Compass is committed to providing a fair and transparent refund policy.
Refunds are available under specific conditions to ensure customer satisfaction.
Customers can request refunds within 14 calendar days of the original purchase date.
2. Refund Request Process
To initiate a refund, please follow these steps:
Email your refund request to info@commandhq.in
Our support team will review your request within 5-7 business days
You will receive a response via the email provided in your request
3. Non-Refundable Scenarios
Refunds will NOT be processed in the following situations:
Services that have been fully consumed
Violations of Career Compass's Terms of Service
Fraudulent or disputed transactions
Requests submitted after 14 calendar days from the purchase date
Services purchased during promotional or discounted periods
4. Conditions
Additional refund considerations:
Partial service usage may impact refund eligibility
Service quality and performance will be evaluated during refund review
Recurring subscriptions require separate cancellation process
Refunds are subject to our comprehensive review procedure
5. Refund Method and Processing
Refund processing details:
Refunds will be credited to the original payment method used for the transaction
Once approved, refunds are typically processed within 5-10 business days
The refund amount will be credited directly to your bank account within 5-10 business days
Refund currency will match the original transaction currency
You will receive a confirmation email once the refund is processed
For international transactions, additional bank processing times may apply
6. Contact and Support
For any refund-related inquiries:
Email: info@commandhq.in
Address: No.100, Kumaran Nagar, Near Adithya Institute Of Technology, Kurummbapalayam, Coimbatore, Tamil Nadu 641107
Phone: +91 8300159440
Please include 'Refund Inquiry' in the subject line
Our support team aims to respond within 2-3 business days