Refund Policy - Career Compass

Last Updated: March 27, 2025

We strive to provide transparent and fair refund options for our valued customers. Please review our policy carefully.

1. Refund Eligibility

Career Compass is committed to providing a fair and transparent refund policy.

Refunds are available under specific conditions to ensure customer satisfaction.

Customers can request refunds within 14 calendar days of the original purchase date.

2. Refund Request Process

To initiate a refund, please follow these steps:

Email your refund request to info@commandhq.in

Our support team will review your request within 5-7 business days

You will receive a response via the email provided in your request

3. Non-Refundable Scenarios

Refunds will NOT be processed in the following situations:

Services that have been fully consumed

Violations of Career Compass's Terms of Service

Fraudulent or disputed transactions

Requests submitted after 14 calendar days from the purchase date

Services purchased during promotional or discounted periods

4. Conditions

Additional refund considerations:

Partial service usage may impact refund eligibility

Service quality and performance will be evaluated during refund review

Recurring subscriptions require separate cancellation process

Refunds are subject to our comprehensive review procedure

5. Refund Method and Processing

Refund processing details:

Refunds will be credited to the original payment method used for the transaction

Once approved, refunds are typically processed within 5-10 business days

The refund amount will be credited directly to your bank account within 5-10 business days

Refund currency will match the original transaction currency

You will receive a confirmation email once the refund is processed

For international transactions, additional bank processing times may apply

6. Contact and Support

For any refund-related inquiries:

Email: info@commandhq.in

Address: No.100, Kumaran Nagar, Near Adithya Institute Of Technology, Kurummbapalayam, Coimbatore, Tamil Nadu 641107

Phone: +91 8300159440

Please include 'Refund Inquiry' in the subject line

Our support team aims to respond within 2-3 business days